Privacy Policy for Pearch
Effective Date: 17th Oct 2024
At Pearch, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you install and use our Shopify app, Pearch. By using the app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you install Pearch, we require access to specific data from your Shopify store to provide our services. The information we collect includes:
- Orders: We collect and process information related to all orders, including reading and writing orders. This allows us to analyze, sort, and organize your store’s order data to help you manage your sales effectively.
- Products: We collect information related to your products, including reading and writing product details and product scopes. This is essential for managing your product collections and ensuring your storefront is up-to-date with accurate product data.
How We Use Your Information
We use the data collected from your Shopify store to:
- Provide Core Functionality: Enable smart sorting, product organization, and real-time updates to ensure a seamless customer experience on your store.
- Optimize Performance: Analyze your product and order data to provide recommendations and insights, helping improve your store's performance and sales.
- Improve Our Services: Use aggregated, anonymized data to enhance the app’s features and functionalities.
- Support & Troubleshooting: Access relevant data to provide effective customer support and troubleshoot any issues you may encounter while using the app.
Data Sharing and Disclosure
We do not share your personal information or store data with third parties except in the following cases:
- Service Providers: We may share information with trusted third-party service providers to assist in operating our app, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose information if required by law or if such action is necessary to comply with legal obligations, protect our rights, or respond to lawful requests.
Data Security
We prioritize the security of your information. We implement appropriate measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
As a Shopify store owner, you have the right to:
- Access and update the personal information we collect.
- Request the deletion of your data from our systems, subject to any legal or operational requirements.
- Revoke the permissions granted to Pearch by uninstalling the app from your Shopify store.
Data Retention
We will retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
By using the Pearch app, you acknowledge that you have read, understood, and agree to this Privacy Policy.